Refund and Cancellation Policy

Refund Policy

No refund will be given after 15 days from the day the payment is made to the company. The stated amount due for refund shall be processed within 15 business working days from the date of the cancellation, subject to all terms and conditions being met successfully.*
* Payments made using any form of payment will be refunded by cheque within a maximum of 15 days from date of cancellation.
Transactional charges or any other charges incurred might be deducted from the Refund Amount.

Please note the following:

This policy is applicable to only payments made online towards unused appointments, if any or in case any excess payment has been made.
The company shall not be responsible in case communication is not received by the customer due to incomplete address given by the individual.
In case you pay for services listed on and are, thereafter, not available on the contact details provided in the registration form, then the appointment / reservation selected by you will stand automatically cancelled and Onkaulogy Kombine would not be liable for any charges/expenses incurred by you, either directly or indirectly in this regard.

Cancellation Policy

Cancellation of the health check appointment once payment is made should be done by raising a request over a call or email ( by giving the Order ID and refund in such case will be made to the payee within 15 working days, after an internal discussion on the same.

Return Policy

We provide health checkup service so returns are not applicable to this service.